top of page

Before you go...


Mexican Pesos (MXN) or USD (if leaving resort, MXN is reccommended)

Travel Requirements

Valid passport with validity up to 6 months

Permanent Resident Card to return to Canada

Hotel App

Download the Palladium Hotel Group app on your phone - use this to make dinner reservations at the a la carte restaurants and check out activities around the resort.  There is free wi-fi throughout the resort

Electrical Voltage

Mexico uses the same outlets as Canada and voltage is 127V

What to bring or pack...

  • Money - Enough for tips, excursions and souvenirs - Lots of small bills for tippings

  • Sunblock and after sun lotion- Reccommend 15-30 SPF as you will burn  

  • White clothes - There is a white party at the resort and these clothes can also be worn to our Mayan Ceremony

  • Beach attire (bathing suit, flip flops, hat, sunglasses, etc) - beach towel not required

  • A light jacket if it gets cool at night

  • Insulated mug if you want to keep drinks cold and sand free

  • Pool/water floaties especially if you have kids

  • Snorkeling gear as there is lots of good snorkeling areas off the beach

  • Tyelnol/Advil and Pepto Bismol (just in case)

  • Comfortable shoes as the resort is very large

  • Toiletries (shampoo + conditioner, toothbrush, toothpaste, body wash, etc)

  • Camera to capture all the great memories

  • Mosquito spray - the resort is in the jungle after all

  • Lip balm with SPF

  • Water shoes if you have sensitive feet (parts of the beach are very rocky).  Also great for many excursions

  • Books, cards, music, etc to keep you entertained at the beach, airport/airplane, at night


bottom of page